Basa AI Support
Help for clients and providers using Zimbabwe’s services marketplace.
Signing in
Password reset is available from the sign-in screen. Google and Apple access requires the provider to be enabled for the Basa Supabase project.
Bookings and payments
Confirm scope, price and timing inside the booking conversation. Never send credentials, OTP codes or card details through chat.
Safety and disputes
Use the report and block actions on a post or profile. Keep evidence inside Basa messages and booking records, report suspicious payment requests, and avoid arrangements that bypass the booking process. For urgent safety or legal concerns, email support@basa.ai.
Account and privacy
Edit details from Profile. Permanent deletion is available at Profile → Settings and activity → Password and security.